Last updated: August 2026
By browsing this site, submitting a booking, or contacting us through it, you agree to these terms. JStudio Party Rentals is operated by JStudio Tech, Inc. and based in Mount Kisco, NY 10549. References to "JStudio Party Rentals," "we," "us," or "our" in these terms mean JStudio Tech, Inc..
Submitting a reservation request is a request to rent the items or services listed, for the date and details you provide. A reservation is confirmed once payment is processed successfully; availability is checked at the time of booking but, in rare cases, may change before your event if there's an error on our end, in which case we'll contact you directly to resolve it.
Prices shown at checkout include any delivery and service fees that apply to your order; the total is calculated before you pay. Card payments are processed through Authorize.net. As described in our Privacy Policy, charges will appear on your statement under the name "Global Trading Solutions," our payment processing partner, rather than "JStudio Party Rentals."
To cancel a reservation, contact us or use the cancellation option on your reservation lookup, where available. If your reservation was paid by card, a cancelled order is eligible for a refund back to the original payment method. Cash and bank account payments are handled directly with our staff. Refund timing can vary depending on your card issuer once a refund is processed on our end.
For delivery orders, please make sure someone is available at the delivery address around the requested time. For pickup orders, items should be picked up and returned within the timeframe agreed at booking. Damaged or missing items may result in an additional charge, which we'll always discuss with you directly first.
This site does not enroll customers in any text messaging program. Our own staff members may opt in separately to receive internal operational text notifications on their own phones (for example, being alerted to a new booking); this is unrelated to customer communications and does not involve customer phone numbers. See our Privacy Policy for more detail on how any phone number you provide is used.
We aim to fulfill every reservation as booked, but events outside our control (severe weather, vehicle issues, supplier problems) can occasionally affect delivery or availability. In those cases, we'll work with you directly on a resolution, which may include a substitution, rescheduling, or a refund. Our liability in connection with any order is limited to the amount you paid for that order.
We may update these terms from time to time as our business or practices change. The date at the top of this page reflects the most recent update.
Questions about these terms? Reach us at rentals@jstudiotech.com or through our contact page. See also our Privacy Policy.